| Knowledge Management |
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| "Knowledge Management is basically about planning and implementing processes, procedures and applications to enhance the flow of information and knowledge in an organization, in order to ensure the competitiveness and viability of the business entity." |
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| Knowledge Management [KM] has been an overused buzzword for the past few years with few KM initiatives actually implemented or proved to be useful. These situations are further accentuated in the Asian context as we tend to be less outspoken and more prudent. This has led to a lack of information sharing and skepticism about investing in KM initiatives. |
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| To overcome these perceptions is not easy task but we intend to do so by offering clients the following services: |
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Understand and present the current dynamics of the three pillars of KM in an organization - people, process and technology |
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Identify the various sources of knowledge, both tacit and explicit, and devise ways to better utilize them |
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Conduct constructive destruction exercise to ascertain KM possibilities |
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Improve current or devise new mechanisms, procedures and initiatives to encourage and facilitate knowledge-sharing in order to develop a collaborative community of employees. Such activities include (but not restricted to) gaming workshops, learning and knowledge sharing seminars, best practices handbook, process and culture re-engineering, change management, etc. |
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Leverage on IT to rapidly implement the required strategies and improvements. We will focus mainly on the following:
- Enterprise Information Portals, in particularly Microsoft Sharepoint
- Collaborative tools like messaging, discussion forums, employee self service, e-learning. |
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Knowledge 
